It appears someone is using my email address. Print

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Problem:

You are receiving several returned junk emails (spam) that appear to be from your email address or domain that you did not send.

Cause:

This is caused by someone using your email address or an email address that has your domain name in it for the "From" address of an email. It is much like writing a fake return address on a piece of junk mail sent through the U.S. Postal Service. If the mail is not deliverable, it would go back to the forged address and not the real sender.

Spammers often forge the "From" address on the email they send out so other people (you) get the bounced email. Since the email that was sent out is often sent out from a compromised mail server or an open relay server overseas and does not actually use your mail server to be delivered, there is no way to intercept the email.

If you have a catch all account, you will get more of these since most of the times the forged addresses are not one you actually use. We now suggest not using "Catch All" accounts because of this reason plus they receive a lot of junk email sent to them since they will accept email to any possible address using your domain. If the forged email is using your actual address, you will have to wait for them to stop.

Solution:

Unfortunately, there is nothing we can do to stop this because the mail never passes through our server except when it is bounced back. It usually is a temporary problem and will stop in a few days (once the spammer moves on to a different forged address) but it may occur again in the future.


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