I cancelled my account but forgot to download my files. Print

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If you forgot to download some files, we can retrieve these files via backups for up to 5 days following the cancellation date. However, a restore fee of $25 will apply. The restored files will then be zipped and can either be emailed them to you or placed in a temporary location where you can retrieve them.

To request a restore of files after your account has been closed, please open a support ticket.


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