Error: SmarterMail requres a browser that supports the IFRAME tag. Print

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Problem:
SmarterMail requires a browser that supports the IFRAME tag

Cause:
McAfee Internet Security is blocking IFRAME tags in webpages.

Solution:

Disable the Privacy Service and Ad Blocking features in McAfee:

  1. Right-click the McAfee icon by your system clock.
  2. Click "Privacy Service".
  3. Click "Disable".
  4. A window appears. Enter the Administrator password.
  5. Click OK.
  6. The McAfee icon turns black in color until you enable Privacy Service.

To re-enable McAfee Privacy Service:

  1. Right-click the McAfee icon by your system clock.
  2. Click "Privacy Service".
  3. Click "Enable".

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