You are receiving duplicate e-mails. Print

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Problem:

This problem normally occurs with Outlook users. Interruptions in the download process cause Outlook to hang on download. The next time you do a send/receive, Outlook resumes downloading all the messages from the beginning until it hits the interruption. Normally, this interruption is caused by a spam message stuck in your inbox due to a message that has incomplete mail headers.

Solution:

To remedy this, log into your webmail account (http://mail.websitehosting.net) and delete all spam messages you see, especially those which have an empty "From" address. Then, try the Outlook download again and it should complete the download of all messages.

If that does not remedy the problem, check to make sure your Internet connection is working correctly and not timing out during the download process.  Such interruptions will cause the download process to start all over again.


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